FAQ

Frequently Asked Questions

1. What inspired the creation of Official Dad Gear?

Official Dad Gear was founded by veterans who wanted to create a brand that celebrates the journey of fatherhood. Drawing inspiration from our military backgrounds, we sought to provide stylish and comfortable apparel for dads who take pride in their role.

2. Are your products only for veterans?

No, our products are for all dads, regardless of their military background. While our founders are veterans, Official Dad Gear is inclusive and designed for every father out there who wants to embrace his dad identity with style.

3. How do I choose the right size?

For accurate sizing, we recommend checking our size chart available on each product page. If you have specific questions or need assistance, feel free to reach out to our customer support team.

4. Do you ship internationally?

Yes, we ship internationally. Our goal is to make Official Dad Gear accessible to dads around the world. Shipping costs and delivery times may vary based on your location.

5. Can I return or exchange a product?

Certainly. We understand that preferences can change. Please refer to our Returns and Exchanges policy for detailed information on the process. Contact our customer support if you have any specific concerns or questions.

6. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your package through our designated carrier.

7. Are your products ethically sourced?

Yes, we prioritize ethical sourcing and quality craftsmanship. Official Dad Gear is committed to maintaining high standards in both our products and the production process.

8. Can I suggest new designs or products?

Absolutely! We value our community's input. Feel free to share your ideas with us through our contact page or social media channels. We'd love to hear from you.

9. Do you offer gift cards? Yes, we offer Official Dad Gear gift cards. They make for a perfect gift for the dads in your life. Check out our gift card options on our website.

Have a question not answered here? Reach out to our friendly customer support team, and they'll be happy to assist you!